Microcenter.com Website Review & Ratings + Micro Center Coupons
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Microcenter.com Website Review & Ratings + Micro Center Coupons

Micro Center : Products & Services

Micro Center is a well known company that sells computers, computer peripherals and everything else you need for computers including parts to build or fix computers. They sell all name brand computers and peripherals. In addition to computers, Micro Center also sells digital cameras, HDTV’s, hobby electronics, gaming, software and much more. They carry more than 30,000 computer and computer related products. Their product categories include:

Micro Center : Company Background

Micro Center is owned by Micro Electronics. Micro Electronics is a privately held company that was founded in 1979 by John Baker in Columbus, Ohio. Today, Micro Center has grown to 23 retail stores in 16 states. In addition to selling all name brand computers and computer components, they also have their Micro Center, PowerSpec, RedemTech and Winbook brands. You can contact the company at 1-800-634-3478 or from their contact page.

Micro Center : Customer Feedback & Reviews

Customer feedback for Micro Center is mixed. The main complaints for those ordering online include having to enter in too much information just to order products and poor inventory control when ordering and then having the order cancelled. A few customer comments include:

  • "I ordered a CPU - motherboard combo from MicroCenter - in store pickup only (no shipping on specials). I ordered online and it was ready for pickup within 20 minutes. Those of us that build PC's in the US rely on MicroCenter! Nothing else compares. The PatersonNJ store is the one closest. The staff are friendly and typically provide very good information. My last order involved service - had to test a CPU on the motherboard. There was one snag, an item from the box not returned. They resolved the problem promptly to my satisfaction. I don't understand the other negative reviews. MicroCenter is a great place. Check out Hard Forums for more info and deals."
  • "Emailed customer service over an issue, they were incredibly helpful and polite. What started off as a bad experience became an excellent one."
  • "This is a horrible company--they make you enter all kinds of personal information to buy an item on sale, and then once they have your personal information, they cancel your order!
Micro Center : Business Credibility & Trustworthiness

The parent company of Micro Center, Micro Electronics is a member of the Central Ohio Better Business Bureau with an A+ rating. They have been a member of the BBB since 1980. Each Micro Center also has a BBB rating.

  • Denver, CO. Micro Center is rated A-.
  • Fairfax, VA Micro Center is rated A-.
  • Dallas, TX Micro Center is rated A+.
  • Chicago, IL. Micro Center is rated A+.
Micro Center : Website Popularity & Google Ranking

Micro Center has the following internet rankings.

  • Alexa.com shows Micro Center with a traffic ranking of #1,196 in the United States and a worldwide traffic ranking #7,439 with a reputation number (sites linking in) of 2,531. Their audience is mainly men over the age of 35.
  • According to Compete.com, they average 581,111 unique visitors to their website each month (U.S. data only).
  • Their Google Page Rank is 5/10.
Micro Center : Social Media Presence

You can follow Micro Center on their social media websites.

  • Micro Center has a good Facebook page with a drawing for $3,000, product news and discount announcements.
  • They are on Twitter @microcenter with interesting customer conversations and their announcements of a Windows 8 give-a-way.
  • Micro Center has a great YouTube with over 800 videos about building your own computer, product demos and more.
Micro Center : Website Security & Safety

Micro Center uses the following methods to ensure safe transactions on their website.

  • They use the https secure internet connection at their checkout.
  • They have an SSL certificate and are Norton secured powered by VeriSign.
  • According to the Google Safe Browsing Tool, they are not a suspicious website. Of the 90 pages Google tested during the past 90 days, 0 pages resulted in malicious software being downloaded. 
Micro Center : Pricing & Packages

Prices at Micro Center are good compared with other computer and electronic stores. Below are some price comparisons.

HP SmartBuy LV1911 18.5" LED Backlit LCD Monitor:

  • Costs $79.99 at Micro Center.
  • Costs $103.99 at MacMall.com.
  • Costs $83.99 at Newegg.com

HP Pavilion p7-1236s Desktop Computer:

  • Costs $399.99 at Micro Center.
  • Costs $449.99 at Best Buy.

Intel Xeon E3 1230V2 3.3GHz LGA 1155 Boxed Processor:

  • Costs $219.99 at Micro Center
  • Costs $244.99 at Newegg.com
  • The cost through Amazon.com is $235.

Netgear N150 Wireless Router:

  • Costs $34.99 at Micro Center and most other stores.
Micro Center : Shipping Rates & Policies

Micro Center does not list the shipping rates on their shipping page. They ship to the United States only including Alaska, Hawaii,  APO/FPO addresses and PO Boxes. They offer the following shipping methods within the continental US.

  • FedEx Home and FedEx Ground
  • 2-Day Delivery
  • Overnight

Alaska and Hawaii:

  • 2-Day shipping
  • Overnight

You can also order online and pick up the order at one of their local stores. For more information, please see their shipping page.

Micro Center : Payment Methods Accepted

Micro Center accepts the following credit cards for payment.

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Diners Club
  • Micro Center Credit Card
  • Debit Cards

You can pay using a personal check at their retail stores, but you cannot use a starter check. You can also use the Revolution card for in-store purchases. They will not accept checks drawn on foreign banks. 

Micro Center : Returns, Refunds & Exchange Policy

Micro Center will accept items for an exchange or a refund. You will need to contact customer service for a return merchandise authorization (RMA) before sending any item back. The RMA is valid for only 10 days. You can return computers, motherboards, processors, digital cameras, camcorders, CD/DVD duplicators and projectors within 15 days of purchase. All other products can be returned within 30 days of purchase. All returns must be in new condition with the packing slip. For complete details, please see their return policy. 

Micro Center : Product images & screenshots
Micro Center Coupons
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